And then, out of the blue, a wonderful person in Mwanza, Tanzania sat down at his computer, and took the effort to spontaneously write me this email:
Sent: dinsdag 7 december 2010 7:23
To: Ferguson, J.E. (Julie)
Subject: KM in development practice
The fact that the research that we work so hard on actually reaches the people who need it, and also resonates with their reality, is so incredibly encouraging, it almost makes up for the enormous frustration I have been feeling over the past few days. Moreover, this type of feedback provides the perfect motivation to continue on this painstaking journey, ploughing away for a year or more on each article, before even reaching the morass of reviewers, re-writes or rejections!
So, next time you feel the urge to give someone a compliment, but feel embarrassed or inhibited to do so: do it anyway. Because - research has shown it, and I can now also wholeheartedly support this - such a small gesture can make a monster difference to the recipient.